Support

Chitra Support

Need help with Chitra? Find answers to common questions below, or get in touch — we usually reply within one business day.

Response time

Within 1 business day (Mon–Sat, 9 AM – 7 PM IST)

In the app

Settings → Contact support

When you write to us, please include your registered mobile number, your device model and iOS/Android version, and a short description of what happened. If something looks wrong on screen, a screenshot helps a lot.

Getting Started

Open Chitra and enter your mobile number. We send you a one-time password (OTP) to verify it — there is no password to remember. Once verified, you set up your brand kit and you're ready to create.

Common Questions

Account and Data

Report a Problem

Found a bug, or something that doesn't look right? Tell us and we'll fix it. Email info@chitraai.in with:

  • Your registered mobile number
  • Your device model and OS version
  • What you were doing when the problem happened
  • A screenshot, if you have one

Contact Us

Provis Technologies Private Limited
Email: info@chitraai.in
503, Signature Tower, Jaipur, Rajasthan, 302015

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