Response time
Within 1 business day (Mon–Sat, 9 AM – 7 PM IST)
In the app
Settings → Contact support
When you write to us, please include your registered mobile number, your device model and iOS/Android version, and a short description of what happened. If something looks wrong on screen, a screenshot helps a lot.
Getting Started
Open Chitra and enter your mobile number. We send you a one-time password (OTP) to verify it — there is no password to remember. Once verified, you set up your brand kit and you're ready to create.
Common Questions
Account and Data
Report a Problem
Found a bug, or something that doesn't look right? Tell us and we'll fix it. Email info@chitraai.in with:
- Your registered mobile number
- Your device model and OS version
- What you were doing when the problem happened
- A screenshot, if you have one
Contact Us
Provis Technologies Private Limited
Email: info@chitraai.in
503, Signature Tower, Jaipur, Rajasthan, 302015
© 2026 Provis Technologies Private Limited. All rights reserved.